First Class Plumbing and Rooter Reviews

“Both toilets and showers in my house were backing up so we knew we had too call a plumber. We called first class and Justin was sent. He was able too inform us that the issues is starting out in the front yard which is causing everything too backup. We had too hydro jet out the roots and get a spot repair done. Great price amazing service.”

-Justin

Thank you First Class Plumbing and Rooter!
Your staff was stellar in workmanship and professionalism. We had a fairly large job (in our eyes) that required 4-5 people working at a time for a slab leak. Every engagement with any team member was polite and friendly. I can’t express how thankful we are for them to resolve a major leak while always being so kind and courteous. Our family is thrilled to have hot water again!
I will be sure to recommend your company to friends who need help with their plumbing.
Photo of our fur baby that was happy to meet new friends before napping.

-Pashma25

“Randy and his team was phenomenal. They cleared my drain and they did everything they could to make sure that they kept the cost down as possible so five thumbs up for them and their company. need a plumber then go first class that’s first class, plumbing and router! ”

-john mendolia

My wife and I had discovered that our water bill had tripled in one month, which we had experienced 5 years earlier from a water leak. I was familiar with the name of First Class Plumbing from their truck logo. I called them, and they were amazingly at my door within an hour and half. They quickly diagnosed that I had a severe slab leak. They thoroughly explained our opinions, which we felt extremely informed to make a knowledgeable decision. We decided that a repipe was the best choice for us. Amazingly First Class Plumbing completed the entire job, including drywall, in only 2 days. My wife and I have already recommended them to friends, and we will continue to do so.

-Donald Ross

THANK YOU, Robert and Danny, for listening to the nervous nelly! You both were so professional and knowledgeable! I have been putting this repair off for years (a very costly one). This was my experience with First Class Plumbing: Professionalism, knowledge, respect, and hard work.
Dear George and Alejandro :-)))
I am 64 years old and have owned four homes. You two gentlemen were, by far, the most professional and respectful team I’ve ever had. Your craftsmanship is 10+. THANK YOU both so much! I would highly recommend First Class Plumbing.

-SHELL SOUL

Jesus from First Class Plumbing went above and beyond what I needed to get my issue resolved. He was professional, courteous, knowledgeable and on time. He did an awesome job. I highly recommend there services for sure. All for a reasonable price. Thank you Jesus.

-Sendy Ochoa

Outstanding Service

I recently visited my daughter and found that she had some serious plumbing issues. I called First Class Plumbing and Rooter to unclog her plumbing, and I couldn’t be more satisfied with the service I received! The team was friendly and professional, answered all my questions.

They arrived on time and immediately assessed the situation with expertise. Aaron, explained the problem and worked efficiently to resolve the issue. I was impressed with his attention to detail.

I highly recommend this company for anyone in need of plumbing services. They are reliable, professional, and truly care about their customers. Thank you for a job well done!

-Marina Cooper

Fixed my problem same day! Carlos was very professional, he let me know how much it would cost beforehand. Very happy with his work and the cost wasn’t out of this world like most companies. I would recommend First Class Plumbing to everyone. Thank you so much.

-Kastely Sanchez

Great company, excellent customer service. Great Prices. Aaron was very detailed in the work that needed to be
done, explained every step and answered all the questions we had. Job was done in a timely manner. They cleaned up and left everything cleaned. This company is on my speed dial for any future projects.

-Jackie Ramos

Needed same day service and called First Class Plumbing and Rooter.
Starting with the receptionist who was caring and so willing to help me resolve my problem.
I don’t recall her name but she deserves a shout out!👏
I had a l plumber here in a little over an hour.
He (Oscar) was professional and friendly from the start. Five stars to you!
He explained everything and gave me a quote.
Oscar and Robert resolved the at present issue and explained about upcoming repairs that will be needed. They didn’t push me to have the other repairs done right now. That’s a big plus with most of us who lives on a budget.
Pricing was affordable and I will be using them again.
Thank you Oscar and Robert for getting the job done in the rain!

-Deborah

I had a great experience with First Class! The plumber (Aaron) arrived right on time and was very professional throughout the entire process. Not only did they quickly diagnose the issue, but they also fixed it efficiently without any unnecessary delays. The pricing was fair, and there were no surprise charges. Overall, excellent service, and I would definitely recommend them to anyone in need of plumbing work. Will be using them again in the future!

-Antonio Garcia

I was having trouble with my water heater not delivering hot water, so I reached out to a few local plumbing companies. Unfortunately, I either didn’t get a response or they couldn’t schedule me for at least three days. Thankfully, my mom recommended First Class Plumbing & Rooter, and I’m so glad I took her advice!

Within an hour, a friendly technician named Jesus arrived at my home. He worked quickly and efficiently, maintaining a clean workspace throughout the process. Before I knew it, I was enjoying a hot shower again!

A huge thank you to Jesus and the team at First Class Plumbing for their amazing service. You truly are lifesavers!

-Serenity Allen

I had a great experience with First Class Plumbing and Rooter. Aaron was professional, knowledgeable, and really took the time to explain everything to me. He quickly diagnosed the issue and got it fixed in no time. The service was prompt, friendly, and thorough. I highly recommend this company and especially Aaron for anyone needing reliable plumbing work!

-Jordan Bautista

Danny provided all the services. He was excellent, knowledgeable, punctual, Personable, amicable, and very clean. I would recommend him to all my friends. First Class is honest and competitively priced.

-Jay Sills

I recently had the pleasure of working with First Class for an issue with my sink and I’m really happy with their service. They were on time, fixed the problem fast, and the price was fair. I’d definitely recommend them! I want to also give a thank you to Aaron for answering all my questions and being extremely patient with me!

-Natalia Mercado

Danny did a great job. He explained everything which I appreciated. He was extremely professional, knowledgeable and respectful. Every time he had to leave the house to go to his truck, when he returned he knocked at the door. A lot of repair guys just walk back in. But Danny knocked every time. Excellent customer service!!!!!!!!!!! My family truly appreciated his service….

-Lawrence Dixon

Hi, I had Rick come out to unclog my toilet last week. He was very professional and did a great job. I will be buying a new toilet this year from your company as long as I can have Rick do the install! It’s great to know that your company hires some very experienced techs. I will refer your Company to others with plumbing issues and recommend Rick! I appreciate your quality service. Thank You!

-Cathy Sisneros

Outstanding Service – Highly Recommend!

Oscar and his colleague Robert provided exceptional service when fixing my mom’s clogged shower drain. From start to finish, Oscar kept us informed, explaining every step of the process and making sure we understood our options. While the job didn’t go as originally planned, he remained professional, efficient, and solution-oriented, ensuring the issue was fully resolved.

What truly stood out was his kindness and willingness to work with us on pricing—especially since my mom is currently undergoing cancer treatments, and any extra stress is tough. His ability to offer a discount was deeply appreciated. He also provided valuable advice for future plumbing projects and gave us detailed quotes.

If you’re looking for a knowledgeable, communicative, and compassionate plumber, I highly recommend Oscar and Robert. Their expertise and customer service are top-notch!

-samuel genie

I want to say, I will ALWAYS CALL “FIRST CLASS PLUMBING ROOTER” from this day forth for anything plumbing related.
I was fortunate to have Justin & Francisco come out and check on my toilet backing up. Let me say by nature I’m leering of contractors. Well Justin is honest, and straightforward! I had told him prior to him coming i had used my Auger, but wasn’t sure the job was fixed. After going under the house to check the lines and having Francisco flush the toilet simultaneously, then come inside and check the toilet. He said Darryl, you actually fixed your own problem, the pressure it good and the “burp” after flushing was back. I asked them what do I owe? He STATE NOTHING. Wow! I was surprised even though the estimate was free. I was still surprised. I wish I could give them 10 stars. I don’t normally write reviews, BUT I had to today! Justin you DaMan! Thank you for renewing my faith in contractors.

-Darrly Jones

If you’re looking for a plumbing company that delivers professionalism, expertise, and a touch of genuine care, look no further than First Class Plumbing and Rooter! I can’t recommend them highly enough, and I owe a massive shout-out to the exceptional Aaron Ramos for turning a stressful situation into a seamless experience.

From the moment Aaron arrived, he exuded professionalism and confidence. He took the time to assess the issue thoroughly and explained every step of the process in a way that was easy to understand. His knowledge and skill set are unmatched, and it’s clear he takes immense pride in delivering top-notch service.

What stood out most about Aaron was his dedication to going above and beyond. Not only did he resolve the plumbing issue quickly and efficiently, but he also made helpful suggestions for future maintenance that could save me money and hassle down the road. It’s rare to find someone who truly cares about their customers the way Aaron does.

The customer service at First Class Plumbing and Rooter was stellar from start to finish. Scheduling was a breeze, their team was communicative, and they arrived right on time—something I greatly appreciate in a service company.

Aaron Ramos, you are a true asset to this company. Thank you for your expertise, kindness, and professionalism. I will confidently recommend First Class Plumbing and Rooter (and Aaron in particular! Ask for Aaron Ramos) to anyone in need of reliable and honest plumbing services.

10/10 service, and I will definitely be a repeat customer! Thank you👏👏👏

-Maria Santana